/SHIPPING & RETURNS
SHIPPING & RETURNS 2017-05-25T18:21:50+00:00

SHIPPING AND RETURNS

SHIPPING

Public Art offers free standard shipping and returns via U.S. Postal Service within the continental U.S.

Most in-stock items will arrive on your doorstep 3-6 business days after receipt of your order.

Standard Shipping: Free
Two Business Day: $15
Next Business Day: $25

For more information, please call Customer Service at 1.206.850.5872.

RETURNS POLICY

We are more than happy for any order to be returned, and offer FREE shipping on returns. You have 30 days from receipt of your order to return any items as long as they are returned in their original condition, unworn, unsoiled, with all original tags attached.  We unfortunately cannot accept the return of any item which has been altered.

We promise to process your returned items as quickly as possible!  If you ordered by credit card, we’ll credit your account the entire merchandise amount within 14 business days after receiving the returned merchandise. This will show on your next statement, depending on the issuing bank and/or billing cycle.

Unfortunately, we cannot refund shipping charges.

To return merchandise, please follow the steps below.

  1. Please request a Returns Authorization Number by emailing us at customerservice@publicartapparel.com, or use the email form on the CONTACT US page.  PLEASE STATE IN THE EMAIL THE REASON FOR THE RETURN.  We will issue the return shipping label with the Returns Authorization Number in an email.
  2. When returning merchandise, please enclose (1) a copy of the purchase receipt, and (2) emailed Returns Authorization Number with your order.  Otherwise we won’t know whose card to credit, which would be quite the dilemma!

EXCHANGE POLICY

For exchanges we ask that you place a new order for any new items you require and return back to us any unwanted items as specified above. Please note that it is your responsibility to return the goods in original condition as outlined in above Returns Policy.  After 1 exchange all sales are final.  We cannot take responsibility for any missing or lost items being returned back to our warehouse.

GOODS SHOULD BE RETURNED TO THE FOLLOWING ADDRESS:

Public Art Apparel, LLC.
C/O Public Art Returns
3416 20th Ave. S
Seattle,  WA  98144